Digital Delivery Policy
We want customers to know what they will receive, when it should arrive and how to get help if delivery is delayed.
Last updated: 16 October 2026
1. What digital delivery means
The product page states the format that applies to that item—for example, a digital resource, lesson/access instructions, an online learning product or an IT-service consultation/brief. Only features actually listed for the product are included. A course purchase does not automatically imply lifetime access, a certificate, instructor support or LMS account unless the product page clearly says so.
2. Payment confirmation
Digital delivery begins after the payment provider and our server verify that payment is captured. If payment is pending or authorized but not captured, please do not repeat payment; contact support so the transaction can be checked.
3. Expected timing
Delivery is provided within the timeframe stated on the product page or order confirmation. Unless a product specifies another time, we aim to send the initial delivery/access instructions within 24 hours of verified payment on a business day. Custom IT services may require a scope confirmation and agreed start date before work begins.
4. How to receive your item
Check the email address entered at checkout, including Spam/Junk/Promotions folders. Keep the order reference for support. Ensure your mailbox can accept email and that you enter the correct address. Do not share account passwords, OTPs, UPI PINs or payment secrets to obtain delivery.
5. If delivery is missing or faulty
If you do not receive instructions within the stated time, the link is broken, a file is inaccessible/corrupted or the supplied item materially differs from the listing, contact varriationpvtltd@gmail.com or 8851492587 with the order reference and a brief description. We will verify payment and investigate, then provide the correct access/item or consider an appropriate remedy, including refund where eligible.
6. Technical requirements and access safety
Customers are responsible for having compatible devices, supported software and internet access unless a product explicitly includes those services. Do not redistribute private access links or materials. We may replace an expired or broken delivery link after verifying the order.
7. Contact and applicable rights
Support hours are Monday–Saturday, 10:00 AM–7:00 PM IST. Grievance contacts: Ekta and Pawan Kumar, varriationpvtltd@gmail.com, 8851492587. This policy does not remove statutory consumer rights.
Related policies and support
Read the Terms & Conditions, Digital Delivery Policy, Refund & Cancellation Policy and Privacy Policy. For help use the Contact & Support form or email varriationpvtltd@gmail.com.
These policies are written for this website’s stated services and are intended to be customer-friendly. They should be reviewed against actual delivery processes, contracts, tax registration and the legal requirements applicable to the company before or during launch.