Refund & Cancellation Policy
If something goes wrong with your payment, delivery or product, please contact us. We review requests individually and respect applicable consumer rights.
Last updated: 16 October 2026
1. When to contact us
Email varriationpvtltd@gmail.com with your order reference, checkout email and a short explanation. For your security, do not send full card numbers, CVV, OTPs, UPI PINs or passwords.
2. Eligible issues we will review
We will investigate duplicate charges, payment shown as failed while money was debited, an order paid but not delivered, a corrupted/unusable digital file, a material mismatch with the published description, an incorrect charged amount or another issue covered by applicable law. Depending on the facts, we may correct delivery, replace the item, reverse a duplicate payment or approve a refund.
3. Change-of-mind requests
For a change of mind, contact us as soon as possible and before using/downloading/accessing the digital item where practicable. Eligibility can depend on the listing, delivery/access status, work already performed for a custom service and applicable law. We do not claim a blanket exclusion of refunds in every circumstance; statutory consumer remedies remain unaffected.
4. Cancellations for custom IT work
A project brief/contact form is not itself an accepted service order. For a confirmed project, the agreed scope/quotation should state milestones and cancellation consequences. If work has already started, we will review the work performed, agreed terms and applicable law before calculating any amount due or refundable.
5. How to request a refund
Write to varriationpvtltd@gmail.com or use the Contact & Support form. Include your order reference, payment date, amount, checkout email and reason. We may ask for non-sensitive evidence such as an order confirmation or redacted payment status screenshot.
6. Review and processing time
We aim to acknowledge requests within 24 hours and provide an initial review/update within 5 business days. If approved, the refund will be initiated to the original payment method where supported; bank, card, UPI or payment-provider processing times may vary. We will share an update if further information is required. These are service targets, not a restriction on a shorter statutory timeline.
7. Failed or duplicate payments
Please do not place another order until the first payment status is checked. A payment marked failed may be reversed by the bank/payment provider. If you see a debit without a captured order or see two debits for one order, contact us with the order/reference and a redacted transaction view.
8. Contact and rights
Customer support: varriationpvtltd@gmail.com · 8851492587. Grievance contacts: Ekta and Pawan Kumar. Nothing in this policy limits rights that cannot be excluded under applicable Indian consumer law.
Related policies and support
Read the Terms & Conditions, Digital Delivery Policy, Refund & Cancellation Policy and Privacy Policy. For help use the Contact & Support form or email varriationpvtltd@gmail.com.
These policies are written for this website’s stated services and are intended to be customer-friendly. They should be reviewed against actual delivery processes, contracts, tax registration and the legal requirements applicable to the company before or during launch.